Shipping Information

At Summer Salt, we’re dedicated to getting your resortwear and swimwear to you as quickly as possible so you can enjoy sunny days in style.

Order Processing

All orders are processed within 1-2 business days after receiving your order. Orders are not processed or shipped on weekends or holidays.

Shipping Methods & Delivery Times

Shipping Method Cost Delivery Time Carrier
Standard Shipping $12.95 10-15 business days after shipping DHL or FedEx
Free Shipping FREE on orders over $50 15-25 business days after shipping EMS

Please note: We ship worldwide with the exception of some Asian countries and remote areas. Delivery times are estimates and not guaranteed, as customs processing and other factors may cause delays.

Returns & Exchanges

We want you to love your Summer Salt swimwear and resortwear as much as we do. If your purchase doesn’t fit perfectly or meet your expectations, we’re here to help with our straightforward returns process.

Key Return Information

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Return Shipping: Customer is responsible for return shipping costs
  • Original shipping fees are non-refundable

Our Return & Exchange Process

1 Initiate Your Return

Email our customer service team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all the necessary information.

2 Prepare Your Package

Include all items in their original condition with tags attached. For hygiene reasons, we cannot accept returns on worn swimwear or intimate apparel.

3 Ship Your Return

Ship your return to our fulfillment center at:

Summer Salt Returns
2625 Fidler Drive
San Antonio, TX 78201
USA

We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

4 Processing

Once we receive your return, please allow 3-5 business days for processing. You’ll receive an email confirmation when your return has been processed.

Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Summer Salt Customer Service,

I would like to request a [return/exchange] for my recent order.

Order Information:
Order Number: [Your Order Number]
Name: [Your Full Name]
Email: [Your Email Address]

Items to Return/Exchange:
Item 1: [Product Name, Size, Color]
Reason: [Fit issue, wrong size, changed mind, etc.]
[Add additional items as needed]

Exchange Preference (if applicable):
I would like to exchange for: [Product Name, Size, Color]

I confirm that all items are in original condition with tags attached and have not been worn.

Thank you,
[Your Name]

Refund Information

Once your return is processed, refunds will be issued to your original payment method:

  • Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement
  • PayPal: 3-5 business days to reflect in your account

Original shipping fees are non-refundable. For exchanges, we’ll cover the shipping cost to send your new item.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned unless defective:

  • Swimwear (bikinis, one-pieces, tankinis) that have been worn or tried on without protective underwear
  • Intimate apparel (bras, pajamas & intimates) with removed tags
  • Final sale items marked as such during purchase

Need Help?

Our customer service team is here to assist you with any questions about shipping, returns or exchanges. Contact us at [email protected] and we’ll be happy to help!

Here’s to finding your perfect fit and enjoying sunny days in style,

The Summer Salt Team