Welcome to Summer Salt’s FAQ page! We’re here to help answer your questions about our swimwear, resortwear, and everything in between. If you don’t find what you’re looking for, our customer service team is always ready to assist.

Product Information

What types of swimwear and clothing do you offer?
We specialize in beautifully crafted swimwear including bikinis, one-pieces, bikini tops, bottoms, and matching sets. Our resortwear collection features dresses, cover-ups, shorts, skirts, sweaters, and more – perfect for your sunny getaway.
Do you offer matching swim sets?
Yes! We have a dedicated “Matching Sets” collection where you can find perfectly coordinated bikinis and swimwear pieces designed to mix and match according to your style preferences.
What is your best-selling product?
Our “One Pieces Best Seller” collection features our most popular and loved one-piece swimsuits, carefully crafted for both style and comfort.

Shipping & Delivery

How long does order processing take?
All orders are processed within 1-2 business days before shipping. During peak season or major sales events, please allow up to 3 business days for processing.
What shipping options do you offer?
We offer two shipping methods:
– Standard Shipping ($12.95): Via DHL or FedEx, typically arriving within 10-15 days after shipping
– Free Shipping: For orders over $50 via EMS, delivering within 15-25 days after shipping
Do you ship internationally?
We ship to most countries worldwide! However, we do not ship to certain remote locations and some Asian countries. International shipments may be subject to customs duties, taxes, or fees imposed by the destination country, which are the responsibility of the recipient.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to follow your Summer Salt pieces on their journey from our warehouse to your doorstep.

Returns & Exchanges

What is your return policy?
We want you to love your Summer Salt pieces! If you’re not completely satisfied, we accept returns within 15 days of delivery. Please visit our Returns Policy page for more details on how to initiate a return.
How long do I have to return an item?
Returns are accepted within 15 days of delivery. We recommend initiating your return as soon as possible to ensure it falls within this timeframe.

Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and secure checkout experience.
Is my payment information secure?
Absolutely! We use secure payment processing and work with trusted partners to ensure your payment information is protected.

General Questions

Where is Summer Salt located?
Our company is based at 2625 Fidler Drive, San Antonio, US 78201, but we proudly serve customers worldwide (excluding certain remote locations and some Asian countries).
How can I contact customer service?
Our customer service team is here to ensure your Summer Salt experience is as smooth as the ocean on a calm day. You can reach us at [email protected] for any questions about shipping, tracking, or delivery timelines.

Need more help? Our customer service team is committed to bringing summer to your doorstep, wherever you are.

Contact us at: [email protected]

Here’s to sunny days and perfect fits,
The Summer Salt Team